DSC Standards and WADSA

Disability Services

Standards

These standards guide the delivery of WADSA programmes.

STANDARD 1 - Service Access

Each consumer seeking a service has access to a service on the basis of relative need and available resources.

STANDARD 2 - Individual Needs

Each person with a disability receives a service which is designed to meet, in the least restrictive way, his or her individual needs and personal goals.

STANDARD 3 - Decision Making and Choice

Each person with a disability has the opportunity to participate as fully as possible in making decisions about the events and activities of his or her daily life in relation to the services he or she receives.

STANDARD 4 - Privacy, Dignity and Confidentiality

Each consumer’s right to privacy, dignity and confidentiality in all aspects of his or her life is recognised and respected.

STANDARD 5 - Participation and Integration

Each person with a disability is supported and encouraged to participate and be involved in the life of the community.

STANDARD 6 - Valued Status

Each person with a disability has the opportunity to develop and maintain skills and to participate in activities that enable him or her to achieve valued roles in the community.

STANDARD 7 - Complaints and Disputes

Each consumer is free to raise and have resolved, any complaints or disputes he or she may have regarding the service provider

or the service.

STANDARD 8 - Service Management

Each service provider adopts sound management practices which maximise outcomes for consumers.

STANDARD 9 - Protection of Human Rights and Freedom from Abuse and Neglect

The service provider acts to prevent abuse and neglect, and to uphold the legal and human rights of consumers.

If you would like to comment or see WADSA’s relevant policy please contact the WADSA office on 9470 1442 or email This email address is being protected from spambots. You need JavaScript enabled to view it. .